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Payment Questions

  • Explore our payment FAQs below, if the query you have isn’t there, don’t hesitate to get in touch.

With over 30 years industry experience, we are one of the most reputable scrap car buyers in London. Explore our FAQs relating to payment for scrapping your vehicle with us below. If you can’t see what you are looking for, get in touch with our team on 0203 870 2545 and we will be happy to help.

Are your prices guaranteed?

Yes, our prices are guaranteed subject to inspection. As long as you have accurately described your vehicle, the price you are quoted is the price you will receive.

How long is my quote guaranteed for?

Your quote is guaranteed for ten days regardless of market fluctuations. This means if the market suddenly places a lower value on scrap metal you will still receive the price you were originally quoted. We understand these decisions take time and that’s why we guarantee your quote for ten days, this is much longer than many of our competitors.

When will I get paid?

We make payment within 24 hours of your vehicle being collected.

Will I have to pay anything?

No, using Scrapping A Car to sell your vehicle is completely free, from the minute you get a quote through to our free collection service. There are no hidden fees or nasty surprises.

What makes Scrapping A Car prices so competitive?

As we are the end buyer of your vehicle and we are an Authorised Treatment Facility (ATF), we cut out the middle step in the buying process. We don’t pay fees to be part of a scrap car comparison website as we don’t need to, we are the final buyer of your car. Our prices are some of the most competitive on the market and you can be sure we will make you an offer no matter what condition your car is in.

Does it cost me for a quote?

No, our quotes are completely free and 100% no obligation. Scrapping A Car has no hidden fees or charges, our service is completely free.

How is my quote generated?

Your quote is generated from your registration plate where our automatic system evaluates various factors of the vehicle. We also ask for you to provide your phone number as your quote is sent via text message. Our quotes are free, 100% no obligation and last for ten days. Simply fill in our online form or call us on 0203 870 2545 to find out how much your car is worth.

Are there any hidden charges or deductions that will come out of my quote?

We ask for you to provide your photo ID and a utility bill with proof of address. This is part of the checks that we do in line with the Scrap Metal Dealers Act 2013 to combat rogue traders.

Will you pay me in cash?

No, all of our payment are made within 24 hours by bank transfer. In 2013, the Scrap Metal Dealers Act was introduced to make cash payments for scrap vehicles illegal.

Which payment methods do you use?

All payments are made within 24 hours of collecting the vehicle and will be made via BACS bank transfer.

What will you do with my bank details?

We need your bank details so that we can pay you. The only details we require are your account number and sort code which can only be used to make payments into your account.

What should I do if my payment hasn’t cleared?

You should receive BACS payment within 24 hours, however, if you haven’t received payment within this time frame please get in touch and one of our advisors can help you.

WCan you pay me before my vehicle is collected?

No, we cannot make payments prior to collection. Upon collection, we need to make sure that the vehicle is both there and is as described. As soon as we have collected and the checks have been made, we will make payment within 24 hours.

Will you try to haggle on collection?

No, our prices are guaranteed subject to inspection. As long as the vehicle has been accurately described we will pay you the full price quoted.

Do you price match?

It is our aim to offer all of our customers the best price for their vehicle. As we are the end buyer of your vehicle, we are able to cut out the middleman such as scrap car comparison websites to make you more money. Our prices are some of the best in the industry, but should you come across a quote elsewhere that is higher than ours and offering the same high-quality service, get in touch with us and let us know.

What if I receive a higher quote somewhere else?

If you think you have received a higher quote, let us know and we will try our best to beat it. Some companies will offer a higher quote at the beginning but often have hidden charges and fees which makes the final price much lower than what was originally quoted, please take this into consideration. We operate with no hidden charges or fees and a completely free collection service, so our quotes are much more generous when these factors are taken into account. We are the end buyer and an Authorised Treatment Facility meaning our prices are some of the most competitive in the industry.

What if I’m not happy with the quote?

We’re sorry if you are not happy with the quote received. Our service offers free collection and no hidden fees so it’s important to also take this into account when reviewing your quote. The scrap metal market does often fluctuate so that’s why we offer guaranteed quotes for ten days regardless of fluctuations to allow you thinking time. If you would like to discuss this with a member of our team give us a call on 0203 870 2545. It is also important to remember that our quotes are 100% no obligation, once you receive a quote there is no pressure for you to scrap your car with us.

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